Question 1

Are prices shown in CHF?

Accepted Answer

Yes. Rovekind prices and checkout amounts are shown in Swiss francs (CHF), so the currency is clear before you continue.

Question 2

Do checkout totals include VAT?

Accepted Answer

A confirmed checkout total includes the calculated Swiss VAT amount. Reference-catalog items may still show VAT as to be confirmed until checkout calculates the total.

Question 3

Is the catalog showing live availability?

Accepted Answer

No. The catalog is editorial reference material, and stock and supplier details are not live-verified. A listing is not a promise that an item is currently available.

Question 4

How should I read delivery estimates?

Accepted Answer

Delivery information is an estimate when available; many reference items are marked “To be confirmed”. Treat the timing as guidance rather than a delivery commitment.

Question 5

Is product provenance verified?

Accepted Answer

Not yet in every case. Supplier and provenance details are currently unconfirmed unless an item says otherwise, so product stories should be read as editorial context.

Question 6

What happens when I submit checkout details?

Accepted Answer

Checkout currently records a payment_pending order request, but it does not process payment. No payment is taken; payment processing is not available in the current checkout flow.